Manav General Trading LLC
Manav General Trading LLC
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Orders

Learn how to order online and check the status of your orders

How do I know that my order has been completed sucessfully?

We’ll also send you an email confirming we’ve got your order.

How can I check status of my order?

Just log in to your manavcart.com account to review the status of your orders and other related information in the 'My Account' section.

What qualifies as a proof of purchase for my online orders?

Once your order has been delivered or collected, you'll receive a tax invoice along with the items that will list your order and payment details. This can be used as a proof of purchase for any future communications.

Can I cancel my order?

Yes, but only if it’s still being processed by us. You can get in touch with us at 0521907272. We’re available from 9am to 9pm (GST), 7 days a week. However, if your order is already with our delivery partner, you can make use of our free returns policy, which allows you to return your items within 7 days of you purchasing them.

Can I change my order?

Yes, but only if it’s still being processed by us. You can get in touch with us at 0521907272 to amend some of your order details including:

  • Delivery address
  • Contact number
  • Product(s)
Why was my order cancelled?

We’re so sorry this happened, but if your order or part of it was cancelled it could have been due to us not being able to verify your payment details, due to technical issues, or if the item was damaged. If you've already made the payment for your canceled items, rest assured we would have automatically processed your refund. If you’re still unsure or need help, you can get in touch with us at 0521907272

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